The STA Spotlight Stage

  Mairi Gougeon MSP, Cabinet Secretary for Rural Affairs & Islands

Mairi Gougeon was appointed Cabinet Secretary for Rural Affairs and Islands in May 2021. Mairi Gougeon was previously a councillor for Brechin and Edzell, during which she was chairwoman of the East of Scotland European Consortium. She is a history graduate from the University of Aberdeen. Mairi was elected as the MSP for Angus North and Mearns in May 2016. She was appointed Minister for Public Health and Sport in December 2020.

Moderator: Marc Crothall MBE, Chief Executive of the Scottish Tourism Alliance (STA)

Marc is 60 years young, prior to being appointed in May 2012 as the first CEO of The Scottish Tourism Alliance (STA) he held many senior executive positions in the hotel, leisure and events industry both in the UK and abroad. He co-chairs Scotland’s Tourism and Hospitality Leadership Group (THILG) with Scotland’s Tourism Minister Ivan Mckee. The group being responsible for Scotland’s national tourism strategy Scotland Outlook 2030. Marc also chairs the National Food Tourism Leadership Board and is a board member of Apprenticeship in Hospitality Scotland Interface and an advisory board member of Springboard (Scotland) and TravelTech Scotland. Marc was awarded the MBE in the Queen’s Platinum Jubilee Birthday Honours for services to the Tourism industry in Scotland and in 2020 was awarded the “Fellowship” by the Scottish Hotel industry for his outstanding contribution to the industry.

Angela Halliday, Director of Social Impact UK&I at Sodexo Live!

Based in Scotland, Angela joined Sodexo in 2008 having spent most of her career within the third sector. She has worked across a number of strategic development and operational roles - all of which have been focused on tackling societal, economic and environmental priorities. Angela was appointed as Sodexo’s Director of Social Impact UK & Ireland in 2019. She works alongside Sodexo’s CEOs and colleagues on how to continually embed the way in which Sodexo creates a positive impact for its People, Planet, Places and Partners. Social Value is at heart of Sodexo’s corporate strategy of ‘creating a better everyday for everyone to build a better life for all’. During the session Angela will bring to life the importance of Social Value to business and the community, and Sodexo creates value through a ‘social impact lens’; ensuring thinking, planning and decision making is stimulating by always considering the overall impact on society, local communities and our environment.

Please click here to download Angela Halliday's presentation

Ian Smith, Head of Corporate Relations at Diageo

Ian Smith is Head of Corporate Relations, Scotland for Diageo, the world’s leading Scotch whisky company. Ian joined Diageo in 2010 and is responsible for the company’s corporate reputation in Scotland. He was inducted as a Keeper of the Quaich (the international society devoted to celebrating Scotch whisky) in recognition of his work on behalf of the Scotch whisky industry in 2017 and in 2022 took on the role of Chair of the Management Committee of Keepers of the Quaich. He is a non-Executive Director on the board of the Scotch Whisky Experience and a member of the Public Affairs & Communications Committee of the Scotch Whisky Association. Before joining Diageo Ian worked for Royal Mail Group, where he was also responsible for media and stakeholder relations in Scotland. Before going into corporate affairs, Ian worked as a news and political journalist with several national newspapers, including The Herald, The Scotsman, the Daily Record and the Daily Mail, covering events at the Westminster and Holyrood parliaments.

Moderator: Kelly Johnstone, Chief Operations Officer of Springboard

Kelly is the dynamic leader at the helm of The Springboard Charity across the UK and Ireland. Previously the Director for Scotland, NI, Ireland and North England, a post she has held since 2014. She has driven remarkable growth and vastly improved the impact of the Springboard Charity improving the prospects for employment of tens of thousands of young people as well as unemployed or otherwise disadvantaged adults within hospitality and tourism, in so doing helping the industry raise its profile as an employer and access fresh talent. Her passion for the industry combined with a natural desire to help people, has meant Kelly’s influence has seen the charity flourish and win numerous awards. Kelly’s ethos is action orientated and getting things done, but is a stickler for quality, practicality, and collaboration – working closely with key partners from across the industry, government and other stakeholders. Prior to Springboard, Kelly spent 17 years with Thomas Cook and was one of the Founding Members of the Thomas Cook Children’s Charity established in 2009. She is the Chair of the Scottish Tourism Alliance Tourism Skills Group; A member of the Tourism and Hospitality industry leadership group, a Judge for the Scottish Thistle awards, a member of BII Scotland Council and a board member of Apprenticeship in Hospitality Scotland. Her other passion is football!

Nicola Watt, Head of People at Buzzworks Holdings

With over 20 years experience in hospitality operations and HR, Nicola is a focussed leader, operating at both a strategic and a tactical level. Her specialisms include engaging employees with business vision and values to sustain business growth. Nicola has strong commercial operations experience hospitality and believes in empowering employees to deliver a high quality customer experience. Her passion for the hospitality industry and investing in people has built a strong company culture, with Buzzworks named in the Top 100 Best Companies to Work for list, for 6 years.

Mhairi Strohm, Head of Youth Training at Hub International UK

Mhairi started working alongside founder of Hub International, Stephanie Wade Almost 8 years ago. First as a trainee trainer, and now as the leader of an ever growing UK wide, hospitality training task force. Whether she’s managing large scale hospitality training initiatives, supporting businesses to up-skill, coaching young people to get access to sustainable work or motivating her team, she does it with passion and endless positivity! Mhairi has a highly rated natural training style, is extremely passionate about hospitality careers and is adored by her clients and trainees. She is a true ambassador for the Scottish Hospitality Industry and at just 30 years old, one to watch for the future!

Lawrence Durden, Tourism Sector Manager at Skills Development Scotland

Following 4 years at the Scottish Hotel School Lawrence graduated in 1984 with a degree in hotel management and worked for 10 years in various hospitality management roles across the UK. Since 2011 he has been Skills Development Scotland’s Tourism Sector Manager working with industry stakeholders, partners, and employers to identify and address the key skills issues that the tourism sector faces. Lawrence is a member of the Tourism and Hospitality Skills Group in Scotland and for the last two years has been a representative on the Scottish Tourism Emergency Response Group.

Moderator: Marc Crothall MBE, Chief Executive of the Scottish Tourism Alliance (STA)

Phoebe Lawson, Springboard FutureChef 2022 National Champion

Si King and Dave Myers a.k.a The Hairy Bikers 

Cat Leaver, Head of Brand and Global Marketing at VisitScotland

With almost a decade’s agency experience before moving into the public sector, where she worked across Scotland’s three national public bodies to launch and lead the ground-breaking collaboration Brand Scotland, Cat now heads up the global brand, creative, campaign and partnership marketing of VisitScotland. She also holds the position of non-executive director for Scotland’s digital academy CodeClan and has sat on advisory boards for Marketing Society of Scotland and City Nation Place. Cat is a highly motivated strategic leader with experience across traditional and digital channels, complex stakeholder management and a track record of delivering award-winning results.

Please click here to download Cat Leaver's presentation

Lesley McIvor, Senior Social Media and Influencer Manager at VisitScotland

With over a decade's experience working across the tourism industry with VisitScotland, Lesley has honed her area of expertise around social media and performance marketing. With one finger on the pulse and all eyes to how social and influencer marketing channels can amplify the reach and impact of marketing activity, Lesley manages a team of experts to drive tangible results and deliver best practice.

Anne Massey
Business Support Manager, VisitScotland

Anne has an eclectic tourism background and following on from her degree in Leisure & Tourism Management held a variety of roles including marketing for The Society of London Theatre and Gleneagles. She has been with VisitScotland for nearly 20 years, always in a business-facing role helping tourism business grow, develop and diversify. Anne now leads a team of Industry Relationship Managers who are geographically dispersed from Campbeltown to Galashiels, including our capital Edinburgh and Scotland’s largest city of Glasgow.

Moderator: Andy Threlfall
Technical and Policy Director, Food Service Equipment Association (FEA)

Andy Threlfall is the Technical and Policy Director of the Food Service Equipment Association (FEA). The FEA supports Manufacturer’s and suppliers by providing INFORMATION relating to any regulatory and compliance changes they need to be aware of, we encourage INVOLVEMENT from our members in any projects of consultation processes and can Lobby government to INFLUENCE changes which affect the food service equipment industry. The FEA have presence on various British Standard and CEN committees and can advise members of various testing standards.

Gerry Boyle, Partner for Food Systems and Hospitality Sector Manager at Zero Waste Scotland

Prior to his role at Zero Waste Scotland, Gerry was a Director and Operator of multiple hospitality venues for almost 20 years. At Zero Waste Scotland, Gerry has been reaching out to the sector to increase awareness of food waste, offering business support to prevent/reduce and, in doing so, reaping the financial and environmental benefits of doing so”

Steve Witt, Director of Ecofast Environmental UK

Steven Witt has a background in product design and change management, he joined the commercial catering sector in 2001 and has been responsible for driving forward a series of new product improvements specifically managing food waste. With benchmarking so many products within the industry his knowledge of waste management products is unequalled. Steven is also the current FEA’s (Foodservice Equipment Association) Food Waste and Fats, Oils and Grease committee chairperson and has worked closely with stakeholders to advise and evaluated food waste product solutions. Steven launched Ecofast Environmental UK Ltd in 2019 following a product redesign working closely with FM’s, kitchen design houses, end clients, manufacturers, and consultants to offer consultancy and support whilst providing world beating food waste reduction equipment. Ecofast’s goal is to end food waste through innovation in the commercial catering sector whilst lowering the impact of Ecofast as a manufacturer on the environment. Steven Witt is a keen traveller, walker, skier, golfer, rugby supporter, clay shooting and angler. He is happily married, and is the proud father to his son and daughter. He lives in rural Shropshire, England involving himself heavily in the local community, local events and businesses.

Paul Clark, Product Manager at PRM Waste Systems 

With over 28 years’ experience in the waste industry, Paul Clark has been addressing food waste challenges as the Bio-Processor Product Manager at PRM Waste Systems for over 7 years. Paul helps a wide range of customers, from restaurants and contract caterers to hospitals and schools, to reduce their food and organic waste volume in an easy, environmentally friendly and cost-effective way using the PRM Bio-Processor, a compact aerobic food waste digestor. Come and meet Paul and find out more about how the Bio-Processor works on stand 321 at ScotHot where PRM Waste Systems will be partnering with Planglow, suppliers of food labelling, label software and compostable packaging to the catering industry.

Moderator: Marc Crothall MBE, Chief Executive of the Scottish Tourism Alliance (STA)

Marc is 60 years young, prior to being appointed in May 2012 as the first CEO of The Scottish Tourism Alliance (STA) he held many senior executive positions in the hotel, leisure and events industry both in the UK and abroad. He co-chairs Scotland’s Tourism and Hospitality Leadership Group (THILG) with Scotland’s Tourism Minister Ivan Mckee. The group being responsible for Scotland’s national tourism strategy Scotland Outlook 2030. Marc also chairs the National Food Tourism Leadership Board and is a board member of Apprenticeship in Hospitality Scotland Interface and an advisory board member of Springboard (Scotland) and TravelTech Scotland. Marc was awarded the MBE in the Queen’s Platinum Jubilee Birthday Honours for services to the Tourism industry in Scotland and in 2020 was awarded the “Fellowship” by the Scottish Hotel industry for his outstanding contribution to the industry.

Craig Burn, Director of Strategy, Policy and Impacts at UCI Cycling World Championships 2023

With a strong track record and a career spanning over 25 years with some of Scotland’s leading leisure and sport organisations, Craig is regarded as one of the countries most experienced and accomplished sports management professionals. Craig spent his early career within the hospitality and commercial leisure industry, before moving into sports management and senior leadership roles within local, regional and national organisations. Prior to joining the 2023 UCI Cycling World Championships in April 2021, Craig was Chief Executive at Scottish Cycling (the national governing body) for the past decade. Under his leadership, the organisation and sport successfully undergone transformational change resulting in significant growth in membership, participation and commercial revenues as well as developing a club and talent system that continues to deliver sustained medal success from Scottish athletes on the world stage. The 2023 UCI Cycling World Championships have big ambitions to not only deliver an outstanding mega event (combining 13 separate UCI World Championship disciplines) but to also celebrate the unique power of the bike and all it can bring to our everyday lives. Craig’s priority is to lead to coordination of a One Scotland approach for cycling in collaboration with Scottish Government, national agencies, local authorities and wider stakeholders across six priority areas; participation, sport, transport, tourism, industry and events. Not only will the Championships provide a global opportunity to shine a spotlight on Scotland and the UK, but it will provide a unique platform and catalyst for positive change before, during and after the event for decades to come. Craig is a vocal advocate with a huge passion for cycling and how physical activity and sport more generally, can make a positive contribution to people and wider society.

Gwen Raez
Chief Marketing Office, UCI Cyclying World Championships 2023

With over 20 years’ experience working in Scottish tourism, Gwen recently took on the role of Chief Marketing Officer at 2023 UCI Cycling World Championships. Her goal is to maximise awareness of this world first mega-cycling event, with sold out tickets and high attendance at free events. More importantly, she wants to ensure tourism businesses and communities throughout Scotland benefit from both the actual event and the increased profile and investment in cycling, working closely with VisitScotland and wider partners to raise the profile of cycling in Scotland. Gwen is also a non-executive Director of Edinburgh College, and is a strong advocate on the benefits of cycling for physical and mental well being.

Please click here to download Gwen Raez's presentation

Moderator: Marc Crothall MBE, Chief Executive of the Scottish Tourism Alliance (STA)

Marc is 60 years young, prior to being appointed in May 2012 as the first CEO of The Scottish Tourism Alliance (STA) he held many senior executive positions in the hotel, leisure and events industry both in the UK and abroad. He co-chairs Scotland’s Tourism and Hospitality Leadership Group (THILG) with Scotland’s Tourism Minister Ivan Mckee. The group being responsible for Scotland’s national tourism strategy Scotland Outlook 2030. Marc also chairs the National Food Tourism Leadership Board and is a board member of Apprenticeship in Hospitality Scotland Interface and an advisory board member of Springboard (Scotland) and TravelTech Scotland. Marc was awarded the MBE in the Queen’s Platinum Jubilee Birthday Honours for services to the Tourism industry in Scotland and in 2020 was awarded the “Fellowship” by the Scottish Hotel industry for his outstanding contribution to the industry.

David Trotter, Divisional Managing Director at Sodexo Live!

David has worked for Sodexo Live! for over 10 years and has risen through the ranks to lead our sporting venues from an operational perspective. David’s team operate c30 venues in the UK including Everton FC, Brighton & Hove Albion, Newcastle Football Club, Hampden Park Stadium and Headingley Stadium. As well as overseeing our stadia operation David also manages our Airport Lounge business for the UK. He has gained a wealth of knowledge and experience during his time with Sodexo Live! having successfully managed and delivered many memorable experiences in London 2012, 2014 Commonwealth Games at Hampden Park and Glasgow 2018 at Strathclyde Park.

 Peter Martin, Founder & Executive Director PEACH 20/20

Peter Martin is one of the most authoritative and influential communicators and community-builders in the eating and drinking out sector, with some 40 years experience as entrepreneur, columnist, editor, media owner, market analyst and board adviser. He is co-founder and executive director of Peach 20/20, the exclusive international network for senior leaders and entrepreneurs from the out-of-home food and drink market, which runs the annual Peach 20/20 conference and Hero & Icon awards in London and Atlantic Club tours and events in North America and Europe Over the years, he has launched and run a raft of business magazines, newsletters and conferences and is probably best known as co-founder of Peach Factory, the specialist media, research and events business, and co-founder and editor of the M&C Report newsletter, now renamed MCA. He remains a regular columnist and contributing editor at MCA. He is also the co-creator of the Coffer Peach Business Tracker, the UK pub and restaurant market’s definitive sales barometer. Peter is an inveterate networker and 'allegedly' has the best contacts book in the UK market. He speaks and presents regularly at events in the UK, Europe and the US. He was a founder of the Association of Licensed Multiple Retailers (ALMR), the trade organization for the UK pub, bar and casual dining sector, and now sits on the advisory council of UK Hospitality, the lead hospitality association formed by the amalgamation of ALMR and BHA. He is a trustee of the Tim Bacon Foundation, the cancer charity created in memory of celebrated restaurant and bar entrepreneur Tim Bacon. In 2016 he won the Special Achievement Award from Eat Out magazine, and in 2018 the Special Award at the Casual Dining Restaurant & Pub Awards.

Please click here to download Peter Martin's presentation

Moderator: Peter Martin, Founder & Executive Director PEACH 20/20

Simon Potts, Chief Executive of The Alchemist Bar and Restaurant

Simon Potts is CEO of The Alchemist, the UK’s leading creative cocktail bar and restaurant brand. The concept was established in Manchester in 2010 and has since grown to 22 locations, including; London, Birmingham and Edinburgh. Simon has worked in the hospitality industry for over 20 years and joined the business in 2015, following a private equity buyout. Since then, he has grown revenues from £11m to £50m, and The Alchemist has won multiple awards for its drinks and its designs, as well as accolades for their approach to its people and the environment. The brand has a strong online presence and has built a successful ecommerce platform; offering a range of at home cocktails and a recipe book celebrating 10 years of theatrical drinks. In spring 2023 Simon and his team will open their first international venue, in Berlin Germany. Simon Potts is CEO of The Alchemist, the UK’s leading creative cocktail bar and restaurant brand. The concept was established in Manchester in 2010 and has since grown to 22 locations, including; London, Birmingham and Edinburgh. Simon has worked in the hospitality industry for over 20 years and joined the business in 2015, following a private equity buyout. The Alchemist has won multiple awards for its drinks and its designs and In spring 2023 Simon and his team will open their first international venue, in Berlin Germany.

Juliette Keyte, Marketing Director at Flight Club Darts and Electric Shuffle (Red Engine) 

With over 13 years’ marketing experience, Juliette has worked with the Red Engine team for 7 years overseeing their marketing, PR and business development strategy. She has supported the growth of Flight Club and Electric Shuffle, into what are now internationally recognised brands with 13 UK sites, and 7 global sites for Flight Club and Electric Shuffle. Passionate about bringing moments of joy to people and how innovation within the industry can create market leading brands, Juliette specialises in developing marketing strategies and building teams to support this.

Anthony Calabro, Chief Legal & Business Development Officer of Sugar Duck Brands

Anthony Calabro heads up legal and business strategy for Sugar Duck Brands, owner of the Duck & Waffle and Sugarcane raw bar grill restaurants. He focuses on executing legal, commercial strategy and business development objectives to drive brand and revenue growth. Anthony also has extensive experience in the legal, finance and hospitality sectors having practiced law at global firms and financial institutions, including HSBC, Freshfields, and Hogan Lovells.

Moderator: Marc Crothall MBE, Chief Executive of the Scottish Tourism Alliance (STA)

Marc is 60 years young, prior to being appointed in May 2012 as the first CEO of The Scottish Tourism Alliance (STA) he held many senior executive positions in the hotel, leisure and events industry both in the UK and abroad. He co-chairs Scotland’s Tourism and Hospitality Leadership Group (THILG) with Scotland’s Tourism Minister Ivan Mckee. The group being responsible for Scotland’s national tourism strategy Scotland Outlook 2030. Marc also chairs the National Food Tourism Leadership Board and is a board member of Apprenticeship in Hospitality Scotland Interface and an advisory board member of Springboard (Scotland) and TravelTech Scotland. Marc was awarded the MBE in the Queen’s Platinum Jubilee Birthday Honours for services to the Tourism industry in Scotland and in 2020 was awarded the “Fellowship” by the Scottish Hotel industry for his outstanding contribution to the industry.

Gordon McIntyre, Founder and Chair of Hospitality Health and Director of GSM Hospitality Ltd 

A keen mountain biker with 3 awesome children, who keep him young. He has been involved in the Hospitality & Tourism industry for over 40 years. Gordon is Chair of Hospitality Health, a charity he founded that supports the industry and also Vice Chair of Experience Glasgow, which supports the tourism sector in the city. He attended primary school in Strachur, Argyll (God's country), and has worked in Inveraray and Tarbert, Loch Fyne as well as a spell on cruise ships as an Assistant Purser. An optimistic person, who believes a positive mind leads to a positive outcome, and you should strive to be the best at whatever you do, whether a professor, nurse, administrator or a mechanic.

Please click here to download Gordon McIntyre's presentation

Kris Hall, Founder and Chief Executive of The Burnt Chef Project

Kris founded The Burnt Chef Project in May 2019, a not-for-profit community interest focussed on people-focussed sustainability. After 12 years of working in hospitality and experiencing mental illness, Kris launched the Project to tackle the stigma of mental health within hospitality. Through corporate training sessions and merchandise sales the Project grew and now provides free-to-access 24/7 support services as well as free health and wellbeing training.

Please click here to download Kris Hall's presentation

Kerry Donaghy, Respitality Manager at Shared Care Scotland

Kerry Donaghy is the Respitality Manager with national carer organisation Shared Care Scotland. Kerry’s professional career in the third sector spans thirteen years, which includes experience in the homelessness sector. On a voluntary basis, Kerry has previously served as a Special Constable with Police Scotland, and currently volunteers with Scouts Scotland as a Beaver Leader. Over the past ten years, Kerry’s career initially focussed on the support and training for unpaid, focussing in on the need and importance of short breaks of unpaid carers in Scotland for the past six years. The Respitality initiative, which Kerry manages on a national level, has been part of the Scottish social tourism movement since 2015, and has supported over 4000 unpaid carers to take a short break free of charge, thanks to the support of over 400 businesses in the Scottish tourism industry. Kerry resides in South Perthshire and has two young boys with her long term partner. Her favourite Scottish place to visit is anywhere up the West Coast, but in particular, Arisaig!

Please click here to download Kerry Donaghy's presentation

Moderator: Amelia Whitelaw, Director of Interface

Amelia Whitelaw joined Interface as Director in August 2022. She brings to her leadership position success with leading academic institutions in developing, promoting, and implementing multi-organisational and international collaborative programmes. Prior to joining Interface, Amelia worked with London Business School (LBS) for 11 years. She was the founding Executive Director of Wheeler Institute for Business and Development, an institute seeking to apply business expertise and research to social and economic challenges in developing countries. In her other roles at LBS, as the former Executive Director of Global Outreach and Director Global Experiences, she leveraged the School’s work and networks to increase the profile of the School and to generate interest in degree programmes, and to create innovate experiential curricula. Prior to joining LBS, she provided the vice chancellor and other senior executives of the Australian National University (ANU) with strategic, operational policy support in developing its international programme.

Marie Hendry, Depute Director (External Engagement & Partnerships) at The Open University Scotland

Marie joined the Open University in Scotland in July 2017 as Depute Director (External Engagement and Partnerships) overseeing the development of the Open University’s work with external stakeholders and partners across the length and breadth of Scotland. This includes partnerships with employers to design innovative workforce development and upskilling solutions including the OU in Scotland’s skills- based response to the economic impacts of the pandemic, our partnerships with all of Scotland’s colleges, schools engagement, union learning, community development, employability and knowledge exchange. With a legal background, Marie has held senior positions in a number of private sector Financial Services companies, in charities and Higher Education, including as Commercial Director of the Scottish Federation of Housing Associations (SFHA) and Chief Operating Officer of financial inclusion charity Grand Central Savings. Marie has worked in a number of externally-facing senior roles in Scottish Universities and has expertise in Fundraising & Alumni Relations, Business Development, Research and Innovation and Executive Education. An Open University MBA graduate, Marie has previously held a number of Board positions and is currently a member of International Development Charity, SCIAF’s Public Engagement Committee.

Anna Leask, Professor of Tourism Management and Tourism Research Centre Lead at Edinburgh Napier University 

As Professor of Tourism Management at Edinburgh Napier University, Anna’s teaching and research interests combine and lie principally in the areas of international visitor attraction management, heritage tourism and destination management. As Lead for the recently established Tourism Research Centre, her role involves working collaboratively across the university, college and tourism sectors to provide research and graduates with the relevant skills for sustainable tourism development.

Scott Inglis, Commercial Director at Fishers Laundry Group 

Scott Inglis has commercial responsibility for Fishers Laundry Group which is Scotland’s/North of England’s largest commercial laundry and textile rental business, servicing the hospitality sector. Scott also directly oversees the specialist Workwear and Cleanroom division. Fishers washes, dries and irons 2 million pieces of linen every week, with an annual turnover of over £40m. Fishers operates five Plants in Coatbridge, Perth, Cupar, Newcastle and Livingston with over 800 employees. Scott has taken personal responsibility for positioning the Fishers business as an integral, and vital, part of the Scottish tourism industry and for ensuring that Fishers plays a full role in the sector. Passionate about the role that Fishers plays in supporting this industry, he leads the partnership approach to ensure that Fishers play their part helping the sector deliver. Fishers work with VisitScotland in supporting the National Thistle Awards and with the individual regions to ensure support is also provided locally. As a qualified Accountant, Scott was Fishers’ Group Finance Director for over two years and, as a consequence, has a deep understanding of the financial levers that are important to a business operating within the Scottish hospitality sector.

Louis Arnold Head of Operations of Beer Line Wizard Ltd

Louis Arnold is the Head of Operations at Beer Line Wizard, a company that works to bring cost-effective, sustainable solutions to hospitality businesses through innovative beer line cleaning methods and advanced cellar management systems. With 10 years of experience in project management and data recording, Louis has brought a detailed and analytical approach to this niche industry within the hospitality industry. Having been raised in a small village pub, Louis has seen the detrimental effects of soaring beer and energy costs on hospitality venues. Working alongside Beer Line Wizard founder David Arnold, Louis strives for impactful change in this industry by drastically reducing beer and energy waste, in order to reduce costs, increase profits, and improve environmental impact for all hospitality businesses across the UK.